1. We do not guarantee that a diamond or gemstone, once taken out of our store will not chip, break, scratch, or fracture. No stone, including a diamond, can be guaranteed not to break, chip, scratch, or fracture. We strongly suggest insuring your jewelry with your homeowners policy. They will pay for damage.

2. We cannot be responsible for further fracture or damage to stones or diamonds that are receive from the customer that are already damaged, chipped, broken, or have large inclusions or imperfections. We will inform the customer of these items before proceeding with the repair or installation work.